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E.D.E. & EAHSA Congress in Prague

Is there a future of Long-term Care in Europe? What can we learn from each other…
The 1st joint E.D.E. & EAHSA Congress with this title took place in Prague, on September 13 and 14 2018. 400 experts and well educated specialists in long term care met spent two days discussing
the European longterm care vision, residential and ambulant care, the role of European commission and other burning issues. Freek Lapré (Qolity) and Marja Heida (Facit) were two of them . Their presentation Input for dementia care quality standards: a multi-year project can be found here.

Interested in The Service Quality tool? It can be used in every country, in every nursing home. Results can be used to improve the standard of quality of care in the organization to result in a higher client satisfaction. The tool is available per 1st October 2018 in English, ready to launch and to apply. Facit will (in collaboration with ECREAS) make it available in all languages: available per 1st January 2019.
An European benchmark is possible with data collected by Facit. Interested? Fill in this form and we will contact you !

Op 13 en 14 september 2018 waren Freek Lapré van Qolity en Marja Heida van Facit aanwezig op het internationale E.D.E. & EAHSA congres in Praag over ouderenzorg. Hun gezamenlijke presentatie vindt u hier.
De Service Quality Tool die hierin besproken wordt, is natuurlijk ook in Nederland beschikbaar. Meerdere organisaties hebben al ervaringen met deze manier van het meten van cliëntervaringen. Wij vertellen u er graag meer over! Klik hier voor meer informatie of neem rechtstreeks contact op met Marja Heida.